It's a pivotal time in the hospitality industry. Technology is transforming entire categories and upending the way we've traditionally done things. But it's not all that scary. Hotel tech is also helping us provide better experiences and understand our guests to an unprecedented degree.
The best way to remain ahead of the curve is to stay educated on current hotel management trends and tools. What are the big guys doing? What tools and techniques can your team (or future team) do to set themselves apart from the competition? Maybe there's an OTA or similar sales platform worth considering, new social media strategy to test, or hotel analytics tool to try out? (By the way, we think you might like ours!)
It's all about educating not only this generation, but the next generation of Hoteliers, General Managers, and Revenue Managers, not to mention our friends in Sales and Marketing. When we designed our Hotel Demand Management MOOC (that stands for Massive Open Online Course, in case you were wondering), this is exactly what we had in mind.